Our tidy house drawing encourages tenants to maintain the property.
A few years ago, my husband and I sat down to solve a problem. Every six months, we would visit all the rental properties we manage and do preventative maintenance, but the tenets weren’t always complying with the scheduling. We realized that they didn’t have any incentive to schedule a time to change out the air filter, spray for bugs, check the smoke detectors, etc.
We came up with the tidy house drawing. When we see a house, it is entered into the drawing if it meets the six criteria for a tidy house. Those criteria use the same verbiage as our lease agreement on what is expected to maintain the property. Every month, we hold a drawing, and a tenant will win $250. The tenets now pay a small fee toward preventative maintenance to essentially fund this rewards program.
We started doing this before COVID, but it was harder to get into the houses safely during the pandemic. We started looking into other ways to reward the tenants, like encouraging them to pay the rent on time. We signed up with a company called Piñata. They get a monthly report that lets them know which tenants have paid on time, and those tenants get points on their app. As they build up their points, they can get gift cards to Target, Walmart, restaurants, and all sorts of other places.
After each drawing, we usually tell the owner that their tenant won. We’ll also call the tenant, post the drawing results on our Facebook, and set up a time to bring them their gift card. Coming out in person gives us more time to talk with the tenant and walk the house in a more leisurely fashion and see if there’s anything that needs a little more attention.
The winner for January is David at Red Oak Canyon. Congratulations, David! This drawing is always one of the best parts of my job. I love being able to reward people for just being good tenants. If you have any questions, feel free to call or email us. We would love to hear from you.